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A Carnival Pride passenger was in for a shock after their daughter racked up $411 in roaming charges during a cruise. Hoping for a refund, they turned to Carnival’s Brand Ambassador, John Heald—but his response might not be what they expected! Was it a case of young love or a simple mistake? And who’s really to blame? Watch as we break down Carnival’s stance and why airplane mode is a must on cruises! 🚢📱 #CarnivalCruise #PhoneBillShock #CruiseTips #AirplaneModeLucia and G